APPOINTMENTSLOCATIONQUEST DIAGNOSTICS FULL
APPOINTMENTSLOCATIONQUEST DIAGNOSTICS PROFESSIONAL

In some states, applicable taxes are non-refundable as well.Ĭancellations made less than 24 hours in advance of your scheduled in-home sample collection appointment are non-refundable and you will be charged the full collection fee of $55. There is a non-refundable cancellation fee of $10, which includes Quest Mobile™ administrative fees. You may cancel your in-home sample collection up to 24 hours in advance of your scheduled appointment. Appointment changes made less than 24-hours of the scheduled in-home sample collection may result in cancellation, and you will be charged the full collection fee. You may reschedule your sample collection up to 24 hours in advance of your scheduled appointment. To learn more about how Quest Consumer can use your information, please see the Quest Consumer Inc. If you have signed the form, you will find a printable copy at Account > Manage preferences > HIPAA Authorization. If you have not signed the HIPAA Authorization, you will be prompted to do so after you sign in. You can read the HIPAA Authorization form (in full) in your account. Please note that this may include sensitive information and records, such as substance abuse records, information on HIV/AIDS (diagnosis or testing), STIs, if such information is part of your medical record for services purchased through QuestDirect or. your entire medical record for the services purchased through QuestDirect (an earlier version of, now discontinued) or on, including information about your medical condition(s), medical history, purchase history, and testing information and results and all other identifiable information about you. The HIPAA Authorization permits Quest Diagnostics to share with Quest Consumer Inc. The HIPAA Authorization applies only to protected health information related to the tests you have purchased through or QuestDirect. The HIPAA Authorization form, which may be accessed in your account, describes your protected health information that Quest Diagnostics Incorporated, its subsidiaries and affiliates that provide clinical laboratory services, and its service providers (collectively, “Quest Diagnostics”) may share with Quest Consumer Inc. To read PWN's terms and privacy policies, click here.

Services provided by PWN are subject to its terms and conditions and privacy policies. If you would like to speak with a member of the PWN care coordination team or a PWN physician to discuss your results, you can contact PWN Monday to Friday 9:00 AM to 5:30 PM EST at 1.855.205.6146. All of test results will be sent directly to your Quest account. Additionally, if one or more of your results is for a positive sexually transmitted disease (STD) or HIV result, you will receive a call directly from the PWN care coordination team. If one or more of your results indicates that you need prompt attention, you will receive a call directly from the PWN care coordination team. Before submitting your payment for your testing purchase, you will see the fees collected on behalf of PWN for their services to you. You will also have the opportunity to speak with a PWN physician to discuss the lab results, and in some states (and for adults only), the Licensed PWN physician will be able to provide treatment for some conditions. PWN services include physician oversight of all tests (based upon the information that you share), including ordering tests, if appropriate, and evaluating results once available.

APPOINTMENTSLOCATIONQUEST DIAGNOSTICS PROFESSIONAL

Quest is working with PWNHealth LLC and its affiliated professional entities (collectively, PWN) to provide independent physician services to you in connection with Quest.

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